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Behind the smoke and mirrors

I've been thinking about image a lot lately - what it means, how important it is, what's behind it. The answer to the first question is pretty straightforward (it's how we're perceived by others), as is the assessment of image's importance (very). But, understanding what drives the public's impressions is more complex.
July 1, 2003

I've been thinking about image a lot lately - what it means, how important it is, what's behind it. The answer to the first question is pretty straightforward (it's how we're perceived by others), as is the assessment of image's importance (very). But, understanding what drives the public's impressions is more complex.

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