Frequently Asked Questions
Q: The credit card information you have on file for me is incorrect. How can I update it?
A: You can update your credit card information by logging in, clicking on the My Account icon in the top right corner and clicking on Update Credit Card Information under the Website Subscriptions header.
Q: I have a new email address. How can I change it?
A: You can update your email address information by logging in, clicking on the My Account icon in the top right corner and clicking on Add a new Email Address under the Account Settings header.
Q: Why have I stopped receiving my Realscreen email newsletter?
A: To confirm that you are still subscribed, log into realscreen.com and click on the My Account link in the top right corner of the page.
Note: All Realscreen email newsletter subscribers must have a password. If you do not remember your password, click on the forgotten your password? link to reset it.
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